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Our work together is confidential and any details of our sessions will not be disclosed to any third party. The only possible exceptions to this confidentiality may be if I feel that you might harm yourself or somebody else or requirements of law. I will always discuss this with you first.

My work is based on charging clients for my time - time that I use to help clients change through the provision of therapy. In order to ensure I give a high quality service to my clients, I only see a maximum of 4 clients a day, across 5 days per week. As such, I only have a relatively small number of slots available each week. As you can imagine, I want to ensure that these slots are filled because an unfilled slot quite literally costs my family money. 

So, to help me ensure I can operate in an efficient manner, your booking is subject to a rigid 24 hour cancellation / re-arrangement policy. If I do not receive a minimum of 24  hours notice of a cancelation or re-arrangement, I reserve the right to charge for the appointment in full. For Mondayappointments, because I do not make calls at the weekends, the deadline for informing me of a change and / or rearrangement is the preceding Friday, by 1pm. I will always try to avoid charging by filling the slot with another client - indeed usually I manage to fill slots on very short notice - but if I cannot fill the slot I will charge for the session in full. 

1. How to Enter

1.1 To join the competition entrants will need to make a comment on the Valerie Queyrel Facebook Page using the hashtag #ItStartsWithYou

1.2 The entrants may enter more than once, each comment counts as a separate entry

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